Terms of Service

Last Updated: May 2026

1. Acceptance of Terms

By accessing or using the Logsns website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

2. Services Overview

Logsns provides air source heat pump installation, free surveys, and related consultancy. All services are subject to availability and a signed installation agreement.

3. User Obligations

• You warrant that all information you provide is accurate and complete.
• You are solely responsible for maintaining the confidentiality of any account credentials.

4. Intellectual Property

All website content, logos, and graphics are owned by Logsns LTD. Reproduction without written consent is prohibited.

5. Quotes and Pricing

All estimates provided online or over the phone are indicative. Final pricing is confirmed after a technical home survey and may vary based on property specifics.

6. Payment Terms

Payment is due as specified in your installation contract. We accept bank transfer and debit/credit cards. Financing options are available through third‑party providers.

7. Cancellation Policy

You may cancel your installation up to 14 days after signing the contract without penalty. Additional terms apply for work already commenced — see our Refund Policy.

8. Limitation of Liability

Logsns shall not be liable for indirect or consequential losses arising from the use of our website or services. Our total liability is limited to the value of the contract.

9. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.

10. Changes

We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of the revised Terms.